Repair Services

CLICK HERE TO VIEW OUR FULL SIZING GUIDELINES

TUNGSTEN RINGS ARE ONLY AVAILABLE IN COMFORT FIT

WIDE RINGS (6mm-10mm wide): We recommend being sized using standard fit rings (not comfort fit) that are the same width as the ring you would like to order from us. Most of our wide rings default to 8mm wide. Please do not use the thin sizing rings that jewelers have as these are not accurate and an actual ring will be tighter (because of added width) than the sizing rings that are used. While we use our own method to create comfort of wear on our rings, it is different than what is referred to as "comfort fit" at most jewelry stores. For this reason, try on standard fit rings. We provide a beveled-cut edge and will thus be more comfortable to the wearer than a typical standard fit ring. Lastly, do not allow a jeweler to give you a size according to a ‘ring-sizing dowel’, as in our experience they can measure differently and can vary based on how the jeweler was trained to read it. A ring can be off by a half size or more, depending on the dowel.

CARE GUIDELINES

Men’s/Unisex Rings

Because many of our rings have natural materials in them, they do require more care than a traditional solid gold wedding band. We recommend you remove your ring for:

- Any water exposure (including handwashing)
- Using household chemicals, hand sanitizer, or any other harsh chemicals
- Any manual labor
- Anything that might incur impact damage such as hitting your ring on hard surfaces or dropping it

Engagement Rings

- Remove your ring for any manual labor (especially anything that includes gripping items tightly such as furniture, free weights, etc.)
- Remove your ring when using cosmetics, household chemicals, hand sanitizer, or any other harsh chemicals

Click here to view our full care guidelines for all of our rings.

Returns & Exchanges

We do accept returns and exchanges as long as the ring is returned within 30 days of receiving it, and is returned in perfect condition. Please email us for instructions on sending the ring in!

Custom rings are final sale and may not be returned for any portion of a refund or store credit. “Custom” means altering the ring in any way from the listing you purchased it from including altering the width of the ring, changing the materials, adding a custom ring engraving, etc.

Completed services such as ring engravings, rushes, etc. will not be refunded or credited.

*Staghead Designs reserves the rights to any design created for a client and may post or share that design publicly as well as list the ring on our website for purchase*

Miscellaneous: 

Please note that because we use natural materials in our rings, there WILL be variation in how the color and grain of the materials in your ring turn out. No two rings will look the same!

The interior of all eligible rings will be engraved with our antler logo and the metal type of the ring you are purchasing.

If purchasing a stone from the Staghead Mine please note that we do not send the loose stone and all sales are final.

Click here to view our full policies on returns, exchanges, and production times.