**Please note that because we use natural materials in our rings (such as wood, antler, etc.) there WILL be variation in how the color and grain of the materials in your ring turn out. No two rings will look the same!**
CARE GUIDELINES
Men’s/Unisex Rings
Because many of our rings have natural materials in them (such as wood, antler, etc.) they do require more care than a traditional solid gold wedding band. We recommend you remove your ring for:
- Any water exposure (including handwashing)
- Using household chemicals, hand sanitizer, or any other harsh chemicals
- Any manual labor
- Anything that might incur impact damage such as hitting your ring on hard surfaces or dropping it
Engagement Rings
- Remove your ring for any manual labor (especially anything that includes gripping items tightly such as furniture, free weights, etc.)
- Remove your ring when using cosmetics, household chemicals, hand sanitizer, or any other harsh chemicals
Click here to view our full care guidelines for all of our rings.
SIZING GUIDELINES
We offer a free ring sizing kit at the time of purchasing a ring, which ensures you receive one free resize as long as the ring is returned within 30 days of receiving it! If you did not use our free ring sizer, or are reaching out after the 30 days, please contact us and we’d love to help you get your sizing figured out!
Because we know many people want to keep some aspect of their proposal a surprise we offer one free lifetime resize on all women's engagement rings, regardless of the free sizing kit being used, so that you don't have to ask for her ring size and give away the fact that you're ordering the ring soon. If a ring tracer or ring guard was bought at the same time as the engagement ring, you will also receive one free resize for those as well.
*Free engagement ring resize is only valid for rings bought on or after January 3rd, 2022*
If ordering in TUNGSTEN or CERAMIC please note those are comfort fit bands and you must be sized appropriately. The rest of our rings are standard fit.
Click here to view our full sizing guidelines and information.
RETURNS, EXCHANGES, CANCELLATIONS & PRODUCTION TIMES
Returns & Exchanges
We do accept returns and exchanges as long as the ring is returned within 30 days of receiving it, and is returned in perfect condition. Please email us for instructions on sending the ring in!
Custom rings may receive 60% store credit OR a 40% refund.
Lead Times
Our lead time for rings that are made to order is 3 weeks if set in Titanium, Black Zirconium, Damascus Steel, Tungsten, or Ceramic (and do not contain any silver or gold), 6 weeks for rings containing Gold or Silver and up to 8 weeks on women's engagement and wedding rings, or any rings which contain precious stones. Custom rings can take longer than our 8 week production time.
Miscellaneous
Please note that because we use natural materials in our rings (such as wood, antler, etc.) there WILL be variation in how the color and grain of the materials in your ring turn out. No two rings will look the same!
The interior of most rings will be engraved with our antler logo and the metal type of the ring you are purchasing.
If purchasing a stone from the Staghead Mine please note that we do not send the loose stone.
Click here to view our full policies.
