I ordered a silver ring and the turquoise came in neon green color, and the picture that it shows as a light blue, so it looks nothing like the picture. I reached out on an email and they said I would have to pay for them to fix it. Which I already paid over $500 for the ring, and it feels extremely cheap and light, the quality is not good. So I’m not very happy with the customer service, if this changes, I will take down this review.
Your products and craftsmanship is amazing. I would recommend that you talk you your clients via telephone to gain a repport and to make sure the customer understands what they are ordering. I think this definitely would have given me better peace of mind. Thanks again. Merry Christmas.
For $600+ the ring felt low quality, and dull. The photography for these rings is phenomenal because it was such a let down. The ring is light weight which I guess is good, but the ring looked dusty, gray and dull. There was no shine, no spark to it, very disappointed. Do yourself a favor and just order from Amazon for less than $30. We had to get another one, and the quality was so much better.