Unisex, Men's, and Stacking Bands
If you receive your ring and it doesn't fit, you can send it in for 1 free resize as long as you used our free ring sizing kit at the time of ordering! The ring must be returned within 30 days of receiving it in order to receive the free resize. If you did not use our free sizer or will be returning the ring after the 30 day period we would still love to help you get a ring that fits you! Please email us for options and pricing.
*Please note that for orders outside of the U.S. we will not provide a return shipping label, however we will cover the cost of us shipping the ring back to you.
*Rings made in black zirconium or heat-treated titanium will be resized by machining out the interior of the ring which will remove the top layer and expose the gray color underneath. We will be unable to re-color the ring, so the inside will be gray. This is typically not seen when being worn.
Women's Engagement Rings
Because we know many people want to keep some aspect of their proposal a surprise we offer one free lifetime resize on all women's engagement rings, regardless of the free sizing kit being used, so that you don't have to ask your partner for their ring size and give away the fact that you're ordering the ring soon. If a ring tracer or ring guard was bought at the same time as the engagement ring, you will also receive one free resize for those as well.
In the event you need to send your ring in for the free resize, simply email us with your order number and put "Attention Returns" in the subject line of the email. While we will not provide a return shipping label to send the ring in, we will cover the cost of shipping the ring back to you once the resize is complete. The shipping label will be USPS First Class Mail, so please email us if you would like to purchase upgraded shipping for the return of your ring.
*The free women’s engagement ring resize is only valid for traditional women's engagement rings seen in our Engagement Rings collection & for rings purchased on or after January 3rd, 2022.*
*Ring sizes obtained with our ring sizing kit are only valid for 30 days and are only valid if the correct ring sizing kit was used. We offer narrow, wide & standard fit, and wide & comfort fit sizing kits so it is extremely important to ensure you are using the correct kit for your ring! You cannot use a narrow sizing kit from your partner’s order and then order a unisex/men’s ring and expect it to fit - it will not.
To ensure you order the correct ring size we do offer a free ring sizing kit option at the time of purchasing your ring! These ring sizers have been tested and are extremely accurate to our ring sizes as long as our instructions are followed, so we do recommend you select this option at checkout. This will delay the production of your ring as we must wait for you to confirm your final size and the production time begins once we receive your ring size, however it is worth it to ensure a great fit for your ring the first time!
If you would like to be sized locally, we recommend getting sized by two or three reputable jewelers following our guidelines below, depending on if the ring you ordered is a narrow band or a wide band. Please note that our rings are true to international sizing standards, listed below, and our acceptable tolerance on every ring is +/- a tenth of a millimeter.
WIDE RINGS (6mm-10mm wide): We recommend being sized using standard fit rings (not comfort fit) that are the same width as the ring you would like to order from us. Most of our wide rings default to 8mm wide. Please do not use the thin sizing rings that jewelers have as these are not accurate and an actual ring will be tighter (because of added width) than the sizing rings that are used. While we use our own method to create comfort of wear on our rings, it is different than what is referred to as "comfort fit" at most jewelry stores. For this reason, try on standard fit rings. We provide a beveled-cut edge and will thus be more comfortable to the wearer than a typical standard fit ring. Lastly, do not allow a jeweler to give you a size according to a ‘ring-sizing dowel’, as in our experience they can measure differently and can vary based on how the jeweler was trained to read it. A ring can be off by a half size or more, depending on the dowel.
NARROW RINGS (1mm-5mm wide): We recommend being sized using rings that are the same width as the ring you will be ordering in, if at all possible. If a matching width is not available at the jewelers we have also found that the thin key ring sizers are typically very accurate for rings made in a 1mm-5mm width.
COMFORT FIT RINGS: Request to be sized using comfort fit bands (not standard fit) that are at least 6mm wide.