Returns & Exchanges
We do accept returns and exchanges as long as the knife is returned within 30 days of receiving it, and is returned in perfect condition. Please email us for instructions on sending the knife in!
Custom knives are final sale and may not be returned for any portion of a refund or store credit. “Custom” means altering the knife in any way from the listing you purchased it from, including changing the materials, adding a custom knife engraving, etc.
Completed services such as knife engravings, rushes, etc., will not be refunded or credited.
Cancellations
Orders canceled within 24 hours are eligible for a full refund. After 24 hours, cancellations may receive a 70% refund with a 30% restocking fee. For full details, please see our Cancellation Policy.
Design Rights
Staghead Designs retains the rights to all custom and commissioned designs and may feature them in our portfolio, marketing, or website listings.
Click here to view our full policies on returns, exchanges, and production times.