Full disclosure: I have only had my ring for about 2 weeks at time of this review; I will make sure to follow-up after a period of time to share how it holds up, but I do really like the ring. I also bought the extended warranty plan because of how many reviews seemed to indicate issues with the ring over time and lack of cooperation on repairs...time will tell if this is an issue
I was very skeptical at first given the plethora of negative reviews I saw on reddit and via BBB, and given the relatively higher cost of the ring vs. similar options at my local jeweler. However, ultimately I decided to give this company a shot and bought the "Tanner" ring w/ titanium as the main metal.
Service: Staghead's customer service seemed great, at least in terms of communicating with me via email w/ respect to delivery time, specific return/warranty questions, etc. It's frustrating that you can't speak to a live person, and that was part of my skepticism in the first place, but ultimately I think they did a good job. I will caution that my ring took every bit of the estimated production/shipping time, and you need to order well ahead to insure you have time enough to receive and ship BACK the ring sizing kit. DEFINITELY get the ring sizing kit. I was a full size off what I tried via my local jeweler.
Quality: My ring came out pretty much exactly as pictured. I was very pleased that the antler skewed "whiter" vs. grey, although I will say the whole picture tends to skew a bit brighter/whiter than the real thing (titanium is a bit more grey than silver, if that makes sense). The ring appears to be well made, although I have no idea if it will hold up over time. I'm anxious about that, given the number of disclosures they have about not washing your hands. Who the heck is going to take off their ring every time they wash their hands? That's ridiculous. I am very pleased with the aesthetic.
Price: I do think the price is high, all things considered. But assuming the ring holds up over time the way it looks is worth it.
Verdict: I would recommend this ring if you really like the aesthetic. It turned out great. Very glad I went with Staghead (so far). Again the real test here is how this holds up over time, especially given the price. Granted I bought the extended warranty, which increased pricing, but I felt like not doing that was too risky given the amount of reviews centered around issues of quality.
I ordered about 4 1/2 weeks before my elopement. It stated 3 weeks to ship for Titanium, My Husband looked at several websites and store for the ring he loved. He wanted something to remind him of my eyes. When he found this he was in love! I was very worried when around 3 weeks I had not heard anything, I emailed in and they advised it would ship that week. The following week it still had not shipped and it was 5 days before our Wedding, I chatted again and they apologized people were out sick the prior week. They informed me they had finished the ring and they even offered to Overnight it so it would make it in time. It arrived 2 days before our Wedding and it was Perfect! Great customer support and service, I am very appreciative of there Expedited shipping as I had chose 3-5 business days originally! The quality is amazing and it is so beautiful! My Husband is Blue collar and loved the Black rubber ring it came with as well! Would definitely buy again :)
MOUNTAIN ENGRAVED WEDDING BAND WITH ANTLER LINING
This ring is absolutely beautiful! The customer service was top notch. I am so excited to surprise my husband on our wedding day with his customized ring!
Fell in love with the ring on the website and I looked at a few other places but this ring really stood out to me. Now that I have it on my hand and can see it glimmer and sparkle under light it’s even more breathtaking