GOOD NEWS! Same Beautiful Rings - Discounted Price - Ships In Days Not Weeks!
As a matter of principle each of our rings is custom made to order, according to our clients size and designs specifications. Because of this, and high demand, our current lead time is 6-8 weeks on any commissioned ring. However, over the years many of our clients have ordered incorrect sizes and sent rings back for a new size. These "Homeless" rings are now available at a discounted rate & will ship within a week rather than 6-8 weeks!!
If you add a ring or box engraving to your order please keep in mind that may add a few extra days to your ship date.
We love taking on custom orders. If you have your own idea for a design reach out to us in the contact section of the website, we want to make something as unique and special as the love you have found.
Because we use natural and unique materials in our rings, variation must be expected. No two rings will look the same, each piece of wood, antler, copper, etc... will have unique patterns, grains, colors, etc..
Started from raw materials, each ring is a multi-day process and is made just for you. To ensure a good fit, we recommend being sized by at least 2 jewelers, using rings that are similar to the width that you plan on ordering from us, NOT the thin key chain ring sizers sometimes used by jewelers. Wider rings will not fit in the same size that thin rings do.
The rings cannot be resized without being completely remade. For this reason refunds and remakes can not be given if a ring is ordered in the wrong size, however a discounted remake fee can be made available. If you take the time to try on rings in the width you will be ordering we are confident that the ring we craft you will fit perfectly.
**Please note that because we use natural materials in our rings (such as wood, antler, etc.) there WILL be variation in how the color and grain of the materials in your ring turn out. No two rings will look the same!**
Because many of our rings have natural materials in them (such as wood, antler, etc.) they do require more care than a traditional solid gold wedding band. We recommend you remove your ring for:
- Any water exposure (including handwashing) - Using household chemicals, hand sanitizer, or any other harsh chemicals - Any manual labor - Anything that might incur impact damage such as hitting your ring on hard surfaces or dropping it
- Remove your ring for any manual labor (especially anything that includes gripping items tightly such as furniture, free weights, etc.) - Remove your ring when using cosmetics, household chemicals, hand sanitizer, or any other harsh chemicals
Click here to view our full care guidelines for all of our rings.
We offer a free ring sizing kit at the time of purchasing a ring, which ensures you receive one free resize as long as the ring is returned within 30 days of receiving it! If you did not use our free ring sizer, or are reaching out after the 30 days, please contact us and we’d love to help you get your sizing figured out!
Because we know many people want to keep some aspect of their proposal a surprise we offer one free lifetime resize on all women's engagement rings, regardless of the free sizing kit being used, so that you don't have to ask for her ring size and give away the fact that you're ordering the ring soon. If a ring tracer or ring guard was bought at the same time as the engagement ring, you will also receive one free resize for those as well.
*Free engagement ring resize is only valid for rings bought on or after January 3rd, 2022*
If ordering in TUNGSTEN or CERAMIC please note those are comfort fit bands and you must be sized appropriately. The rest of our rings are standard fit.
Click here to view our full sizing guidelines and information.
RETURNS, EXCHANGES, CANCELLATIONS & PRODUCTION TIMES
Returns & Exchanges
We do accept returns and exchanges as long as the ring is returned within 30 days of receiving it, and is returned in perfect condition. Please email us for instructions on sending the ring in!
Custom rings may receive 60% store credit OR a 40% refund.
Our lead time for rings that are made to order is 3 weeks if set in Titanium, Black Zirconium, Damascus Steel, Tungsten, or Ceramic (and do not contain any silver or gold), 6 weeks for rings containing Gold or Silver and up to 8 weeks on women's engagement and wedding rings, or any rings which contain precious stones. Custom rings can take longer than our 8 week production time.
Please note that because we use natural materials in our rings (such as wood, antler, etc.) there WILL be variation in how the color and grain of the materials in your ring turn out. No two rings will look the same!
The interior of most rings will be engraved with our antler logo and the metal type of the ring you are purchasing.
If purchasing a stone from the Staghead Mine please note that we do not send the loose stone.
Each ring we sell comes with a free warranty! This includes free cleanings, polishings, and even re-sealing the protective coating that is placed over the natural materials in your ring. For engagement rings, it also includes free ring inspections and prong tightenings to ensure your stones are secure!
Extended Lifetime Warranty
This extended warranty, which can be purchased with the ring, provides you a lifetime of free repairs in the event the natural materials in your ring become damaged. We will replace them, no questions asked, and as long as the metal base itself is not damaged it will be completely covered!
It also includes one free lifetime resize as long as our free ring sizer was used at the time of purchase, 60% off a new ring design in the event you don’t love your ring design, and 20% off a new ring if the metal base is damaged beyond repair.
I love that I can use my own materials. The processing fee isn’t a big freak at all. However I was nervous ordering the ring without being able to select my own material as an option before purchasing, so I know they are aware that I’m using my own material and the pricing is correct. I believe if I selected a gold inlay I would be paying much more despite not using the gold. The system in place did work and I appreciated the confirmation that they received my material. Send me another review when I receive my ring. 👍
Luckily my Fiancé loves it, however it was estimated to take 8 weeks and took 11 weeks to get shipped to me. Okay I understand delays especially the way the world is today. Inexcusable however are the two pearls they forgot to place on both sides of the tracer. In place of the pearls are plastic spacers or fake pearls. They have offered to fix the issue but again they took ELEVEN weeks to ship the first time and our wedding is much sooner than that and I have absolutely no faith in this company getting us back the ring on time or in the condition we originally paid for.
It’s kinda difficult to give a real review on the ring as I did not receive the ring I was thinking I was going to get. Upon ordering the ring, I thought I was getting the ring that was displayed on the website with the black veining. I read that the design of the veining cannot be controlled and that if I want anything specific look or color to state so. However, I loved the design that I saw on the website as it was pictured which I thought that was the ring and design I was getting. So, I was a bit confused when the ring I received had no veining. So I will be sending the ring back because I want the veining. Then in contact via email, I was told to send pictures of what I would like in the veining. So, to me I thought I could draw something and then the manufacturer could attempt to create such design. I didn’t realize I was to select a design from the website. So, to me the whole process was a bit frustrating because I did not realize how the process works. As I was just thinking I was getting what was pictured on the website for the Sophia ring. So, to me it wasn’t clear that what was on display was not what I would be getting.