Because many of our rings have natural materials in them (such as wood, antler, etc.) they do require more care than a traditional solid gold wedding band. We recommend you remove your ring for:
- Any water exposure (including handwashing) - Using household chemicals, hand sanitizer, or any other harsh chemicals - Any manual labor - Anything that might incur impact damage such as hitting your ring on hard surfaces or dropping it
- Remove your ring for any manual labor (especially anything that includes gripping items tightly such as furniture, free weights, etc.) - Remove your ring when using cosmetics, household chemicals, hand sanitizer, or any other harsh chemicals
Click here to view our full care guidelines for all of our rings.
We offer a free ring sizing kit at the time of purchasing a ring, which ensures you receive one free resize as long as we are contacted within 15 days of you receiving the ring! If you did not use our free ring sizer, or are reaching out after the 15 days, please contact us and we’d love to help you get your sizing figured out!
If ordering in TUNGSTEN or CERAMIC please note those are comfort fit bands and you must be sized appropriately. The rest of our rings are standard fit.
Click here to view our full sizing guidelines and information.
RETURNS, EXCHANGES, CANCELLATIONS & PRODUCTION TIMES
Returns & Exchanges
We do accept returns and exchanges as long as we are contacted within 15 days of receiving the ring, and the ring is returned in perfect condition.
Custom rings may receive 100% store credit OR a 40% refund.
Our lead time for rings that are made to order is 3 weeks if set in Titanium, Black Zirconium, Damascus Steel, Tungsten, or Ceramic (and do not contain any silver or gold), 6 weeks for rings containing Gold or Silver and up to 8 weeks on women's engagement and wedding rings, or any rings which contain precious stones. Custom rings can take longer than our 8 week production time.
Please note that the interior of most rings will be engraved with our antler logo and the metal type of the ring you are purchasing.
If purchasing a stone from the Staghead Mine please note that we do not send the loose stone.
Each ring we sell comes with a free warranty! This includes free cleanings, polishings, and even re-sealing the protective coating that is placed over the natural materials in your ring. For engagement rings, it also includes free ring inspections and prong tightenings to ensure your stones are secure!
Extended Lifetime Warranty
This extended warranty, which can be purchased with the ring, provides you a lifetime of free repairs in the event the natural materials in your ring become damaged. We will replace them, no questions asked, and as long as the metal base itself is not damaged it will be completely covered!
It also includes one free lifetime resize as long as our free ring sizer was used at the time of purchase, 60% off a new ring design in the event you don’t love your ring design, and 20% off a new ring if the metal base is damaged beyond repair.
I’m mixed about my review. I love the ring. Love the presentation. It was exactly what I originally wanted. However, before ordering I contacted Staghead about what I wanted. They told me that it wouldn’t be sandblasted because they couldn’t sandblast the black ones. But I ordered it the way they told me to and it came sandblasted. The customer service rep was misinformed and made the process confusing. Might want to retrain those people.