October 11, 2019
I love that I can use my own materials. The processing fee isn’t a big freak at all. However I was nervous ordering the ring without being able to select my own material as an option before purchasing, so I know they are aware that I’m using my own material and the pricing is correct. I believe if I selected a gold inlay I would be paying much more despite not using the gold. The system in place did work and I appreciated the confirmation that they received my material. Send me another review when I receive my ring. 👍
Luckily my Fiancé loves it, however it was estimated to take 8 weeks and took 11 weeks to get shipped to me. Okay I understand delays especially the way the world is today. Inexcusable however are the two pearls they forgot to place on both sides of the tracer. In place of the pearls are plastic spacers or fake pearls. They have offered to fix the issue but again they took ELEVEN weeks to ship the first time and our wedding is much sooner than that and I have absolutely no faith in this company getting us back the ring on time or in the condition we originally paid for.
The ring looks even better in person than it does online! The team at Staghead Designs were very responsive and the ring arrived well ahead of schedule.
It’s kinda difficult to give a real review on the ring as I did not receive the ring I was thinking I was going to get. Upon ordering the ring, I thought I was getting the ring that was displayed on the website with the black veining. I read that the design of the veining cannot be controlled and that if I want anything specific look or color to state so. However, I loved the design that I saw on the website as it was pictured which I thought that was the ring and design I was getting. So, I was a bit confused when the ring I received had no veining. So I will be sending the ring back because I want the veining. Then in contact via email, I was told to send pictures of what I would like in the veining. So, to me I thought I could draw something and then the manufacturer could attempt to create such design. I didn’t realize I was to select a design from the website. So, to me the whole process was a bit frustrating because I did not realize how the process works. As I was just thinking I was getting what was pictured on the website for the Sophia ring. So, to me it wasn’t clear that what was on display was not what I would be getting.